If you’re a reseller, you can contact Kappa Data or the vendor directly for support. Please note: support requests are not always free. Subject to specific agreements, the engineer handling you request will let you know this in advance if there’s any doubt.
Request a Demo of Kappa Data Products
Would you like to test our solutions before making a purchase decision? It’s simple.
How to request a demo product?
Just fill out the form below and provide as many details as possible about the model you would like to test. This way, we can make sure to deliver the right demo unit.
Not sure which solution is the best fit for you?
First, get in touch with our presales team at [email protected]. We will be happy to advise you on which product best suits your needs.
What happens next?
Once we receive your form:
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we will send you a demo unit or contact you to arrange the details,
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you will receive information about delivery and technical support during the testing phase,
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if needed, we can also assist with installation planning.
Our goal is to make sure your experience with the demo product is as effective as possible, so you can make a fully informed purchasing decision.
What about software?
If the vendor offers a trial version, there is no need to request a demo unit. Trial software can easily be downloaded directly from the vendor’s website, allowing you to get started right away without waiting for hardware to arrive.
Why request a demo from Kappa Data?
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Opportunity to test IT hardware and software in practice.
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Full support from our presales team at every stage – from product selection to the testing period.
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Confidence that you are choosing the solution best suited to your company’s needs.
Do you have questions or need assistance in choosing the right solution?
Contact us: [email protected] – we’ll be happy to help.
Request a Quote or Proposal for Network Survey Services
Would you like to receive a quote or proposal for our network survey services? It’s quick and easy.
Simply fill out the form below and provide as many details as possible about your current situation and requirements. The more information you share, the better we can tailor a solution to your organization’s needs.
What is Wi-Fi Design?
Wi-Fi design is a comprehensive analysis of the wireless network infrastructure at a specific location. It includes, among others:
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measuring signal strength,
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identifying interference,
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analyzing coverage and network reach.
By performing a Wi-Fi Site Survey, you gain a complete picture of how your wireless network operates – including so-called dead zones and areas with weak connections. Based on these results, we can optimize the network so that it meets all the demands of your organization.
Why is it important?
A well-executed Wi-Fi survey helps you avoid common issues such as:
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slow connections,
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network overloads and outages,
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poor user experience when using online services.
Whether you’re planning to deploy a new Wi-Fi network or improve your existing one, a professional network survey is the first step toward a reliable, stable, and secure connection.
You can contact Kappa Data at [email protected]. Below is a list of more specific options for the different vendors:
Barracuda Networks
Extensive online technical resources at Barracuda Campus
Direct phone and e-mail at Barracuda for eligible products.
– EU licence: 09:00 to 17:00 Monday to Friday
– IR licence: 24×7
Lancom Systems
Direct e-mail support via support portal
Direct phone support available for specific Partner levels.
OneSpan
Channel Support via Partner and Kappa Data
More info at https://www.vasco.com/support/product-support/client-support-regions.html
Ruckus CommScope
Online knowledge base, technical documents and forum available
24×7 E-mail and phone support on eligible products.
Barracuda
Extensive online technical resources at Barracuda Campus
Direct Phone and Email Support at Barracuda for eligible products.
Call +43 508 100 7800 (EMEA Support Office)
[email protected]
Speak with a live person.
EU license : Monday – Friday 9a.m. – 5 p.m.
IR license : 24×7
Cato Networks
Operates a global cloud service, Cato Cloud, delivering converged networking and security services to enterprises of all sizes.
Support Portal with 3 subdivisions:
– Knowledge Base: https://support.catonetworks.com/hc/en-us
– Guide for Submitting Service Requests: https://support.catonetworks.com/hc/en-us/articles/360017066338-Submitting-a-Support-Ticket
– Cato Self-Service Portal: https://supportme.catonetworks.com/
Whalebone
Several support topics. Create a ticket, support e-mail,.. https://www.whalebone.io/support
Read through technical documentation: https://docs.whalebone.io/en/latest/